Legal notice

Legal Notice

Company Information

HLY FRQNCY is an independent online clothing brand operating through the Shopify platform.
All products are sold and fulfilled through a print-on-demand (POD) model, meaning items are produced individually after an order is placed.

For inquiries, please contact:
Email: Info@hlyfrqncy.com
Business Name: HLY FRQNCY
Location: United States

Print-on-Demand Fulfillment

All products listed on this website are made to order using third-party print-on-demand production partners.
As a result:

  • Products are not held in physical inventory
  • Items are produced after purchase is confirmed
  • Shipping times may vary depending on production and destination
  • Minor variations in color, placement, or sizing may occur due to the production process

These variations are not considered defects.

Shipping & Delivery

Delivery times are estimates only and are not guaranteed.
Delays may occur due to production queues, carrier issues, customs processing, or seasonal demand.

HLY FRQNCY is not responsible for delays once an order has been transferred to the fulfillment and shipping carrier.

Returns & Refunds

Because all items are custom-made to order:

  • Returns or exchanges are generally not accepted for sizing or change of mind
  • Refunds or replacements are only provided for damaged, misprinted, or defective items
  • Claims must be submitted within a reasonable timeframe after delivery with photo evidence

Intellectual Property

All designs, branding, product images, and content on this website are the intellectual property of HLY FRQNCY unless otherwise stated.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

Liability Disclaimer

HLY FRQNCY is not liable for:

  • Shipping delays caused by carriers or customs
  • Incorrect shipping information provided by the customer
  • Additional customs fees or import taxes
  • Losses or damages resulting from misuse of products

Our liability is limited to the value of the original order.

Governing Law

This Legal Notice shall be governed and interpreted in accordance with the laws of the United States and applicable state regulations.

Platform Notice

This store is hosted on Shopify Inc., which provides the e-commerce platform enabling product sales and checkout functionality.